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Chef Latino is committed to respecting your privacy and providing you proper protection and management of any Personally Identifiable Information you choose to share with us. "Personally Identifiable Information" consists of any information by which you can be personally identified or contacted, such as your first and last name, home or other physical address (including street name and name of a city or town), telephone number, e-mail address, or social security number.
Your privacy is important to us. Chef Latino will not sell, share, or rent your Personally Identifiable Information to third parties in ways different from what is disclosed in this statement.
Collecting Your Information
Chef Latino collects information from you at several different points on our website to facilitate the delivery of services or the fulfillment of an order. We may collect your IP address to analyze trends and customer interests as well as to administer the site, track your site movement, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.
There will be times, such as when placing an order; subscribing to a service; registering to receive catalogs; participating in promotions, surveys and contests, at which we may request personal information such as your name, billing/shipping address, telephone number, e-mail address, credit card information, etc. It is solely your choice whether or not you provide this information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service, or display certain content on our website.
Using Your Information
We use the Personally Identifiable Information you provide for internal purposes such as:
• analyzing trends and statistics
• member services including web page personalization
• order history and status
• one-click ordering
• order confirmation and tracking
• subscription services
• informing you of new products, services, offers and information about Chef Latino
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We may use outside purveyors to ship orders directly, and a credit card processing company to bill you for goods and services. In connection with these services, it is necessary to share certain Personally Identifiable Information with such providers. These companies do not retain, share, store or use Personally Identifiable Information for any secondary purposes.
At times, we partner with third parties to provide specific services, such as the mailing of our newsletters. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use Personally Identifiable Information except for the purpose of providing these services.
Updating, Correcting and Changing Your Information
At any time you may review, update, correct, or change the Personally Identifiable Information you have provided to us. You may also choose to no longer receive any communication from Chef Latino. You may use our website to change your information or to remove your subscription to our newsletter. Alternatively, you can email us at .
You may also write to us at:
Chef Latino
Attn: Mail Preference Service
6000 NW 97 Avenue
Unit 26
Doral, Florida 33178
Telephone: (305) 640-3000
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user.
We use cookies to identify one user from another and to track marketing promotions and apply promotional discounts. The cookies contain no Personally Identifiable Information. As our shopping cart functionality requires the use of cookies to function, you will not be able to make purchases on our site if you have disabled cookies in your browser. Once you close your browser, the cookie expires.
Links
This web site contains links to other sites. Please be aware that Chef Latino is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this web site.
Newsletter / Catalog Mailing List
If you wish to subscribe to our newsletter, we ask for contact information such as name and email address. To be removed from our newsletter or catalog mailing lists please send an email to .
You may also write to:Chef Latino
Attn: Mail Preference Service
6000 NW 97 Avenue
Unit 26
Doral, Florida 33178
Telephone: (305)640-3000
Surveys & Contests
From time-to-time our site requests information from you via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If you elect to use our referral service for informing a friend about our site, we ask you for your friend´s name and e-mail address. Chef Latino will automatically send the friend a one-time e-mail inviting them to visit the site or subscribe to our newsletter. Chef Latino stores this information for the sole purpose of sending this one-time e-mail.
Special Offers
We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special offers, and a newsletter. Out of respect for your privacy we present the option to not receive these types of communications in every e-mail. You may also email us at .
Security
This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to Personally Identifiable Information.
Notification of Policy Changes
If we decide to make material changes to our privacy policy, in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is October 2004.
Questions/Feedback
If you have any questions about the privacy or security at our website, you can send an e-mail to .
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